SylphxModels

Legal

Privacy notice

This notice covers sylphx.ai/ and the API at https://api.sylphx.ai/v1: what we process to run the service, why, and how to reach us about it.

Last updated 27 September 2026

What we process

Sylphx AI is provided by Sylphx Limited, which processes the items below to run the service.

  • Key identity: the sylphx_sk_ Sylphx API key a request presents, which we verify with the Sylphx console to attribute and meter the request. Your account itself lives in the Sylphx console.
  • Request metadata: timestamps, the model you named, token counts, status, and the rate and idempotency identifiers we need to accept, refuse, meter, and retry safely.
  • Request content: the prompts, inputs, and outputs of the calls you make. We process them to produce the response you asked for, and to operate safety, abuse prevention, and metering.
  • Billing quantities: the token counts that your usage is priced from, and the plan and entitlement records that govern your workspace.

Why we process it

  • To deliver the response you requested and to keep the service working.
  • To meter usage, produce your usage view, and settle what you owe.
  • To prevent abuse, enforce the terms of use, and meet legal and security obligations.

Model data posture

Every model in the catalog publishes its training posture and whether zero-data-retention is available, so you can pick a model that matches your own commitments. If a model does not publish a field, we show it as unpublished rather than assuming a value.

What we do not do

  • We do not sell your prompt text as a dataset.
  • We do not publish which model provider served a request. That routing is ours, and the public catalog describes the product we sell rather than a directory of subprocessors.
  • This site has no sign-in of its own and sets no session cookie.

Keys and retention

  • Keys are created, shown, and revoked in the Sylphx console.
  • We keep account, key, and usage records for as long as we need them to run the service, settle metering, and satisfy a legal obligation, then delete or constrain them.

Your requests

Use the Sylphx console at https://sylphx.com for account access and key revocation. For a data-protection request about your account, write from the email address on that account to hi@sylphx.ai. Security issues go to security@sylphx.ai — please do not include secrets or customer content in a first message.